With the difficulty of summer commuting fast approaching, I have been asked to find a web app to help make the struggle home easier. I could not find one with all airlines and all hotels, so I created one. Now when you are at the gate and they cancel your flight to work or to your vacation, all you have to do is pick up your smart phone and go to Nonrev Commuter App  . This web app has three tools to help you.

First is the “All The World Timetable” which has links to every airline in the world with phone numbers in case you need to try to list for a flight. It also has links to US Airports that allow you to view which airlines are on time or cancelled. Finally, it has some train timetables too if the airport is shut down.

Next is the rental car tool. Several Nonrevs I work with in New York are pitching in and renting a car to get home. This has happened so many times that it is becoming a viable alternative to a non-rev flight. Here I give directions on how to get a car without paying too much.

Finally, there is a Hotel Tool to get a room when all your other nonrev travel options have disappeared. This has a search function and instructions to not pay any more than you have to.

Now if there is bad weather or the flight fills up unexpectedly, you will have a tool to help you right on your phone. Remember, the sooner you go to the tool when trouble rears its ugly head, the less numbers in case you need to try to list for a flight. It also has links to US Airports that allow you to view which airlines are on time or cancelled. Finally, it has some train timetables too if the airport is shut down.

Next is the rental car tool. Several Nonrevs I work with in New York are pitching in and renting a car to get home. This has happened so many times that it is becoming a viable alternative to a non-rev flight. Here I give directions on how to get a car without paying too much.

Finally, there is a Hotel Tool to get a room when all your other nonrev travel options have disappeared. This has a search function and instructions to not pay any more than you have to.

Now if there is bad weather or the flight fills up unexpectedly, you will have a tool to help you right on your phone. Remember, the sooner you go to the tool when trouble rears its ugly head, the less of a chance you will have to use the last function of the Web App.

For those of you with phone Scanners, use the bar code below.

The most obvious way this effected the Nonrevs who looked at leaving on the cancelled flight for their vacation had there disrupted. They had to scramble for another way to get to their destination. But who else that was effected where the commuters to the coast. Over 200 seats we use to get to work disappeared overnight. Those seats that the nonrev expected to be open, and were verified open on the company site, were not available.

The solution is too be ready the night before by finding all the flights to work. This can be accomplished by going to the NonRev Timetable . And don’t forget to bookmark this site on your phone Then just before you go to work, check your company site. Once you get to work, go right to the gate and see if there are any problems. DON’T WAIT AROUND. If there is, go to the NonRev Timetable you put on your phone.

When your friends sign up, they will automatically be registered in our raffle to win a $25 Starbucks Card. The card can be used anywhere in the world Starbucks is selling Coffee. It can even be given to someone else as a gift!

But here is how you have a chance to win your own $25 Starbucks Card. If you tell another person about our newsletter contest and that person informs us that you were the one who told them, you could win your own $25 Starbucks card. The more people who say you told them about our contest, the more times you are registered, the greater the chances YOU could win! You can even tell your spouse and children, and your family could win both cards! Just forward this email to all you know and at the top of the email tell them to make sure they put your name in the box “Please Tell Us How You Found Out About Us.”

Use the following link to register http://www.nonrevwebsite.com/signup.html

With the kids going back to school,  September is known to be a great time to non-rev because the loads are low. This is why JetBlue does this promotion now. That means the demographics of people flying will be those without kids. Without those kids, there won’t be child weights on the numbers and more planes at JetBlue having weight and balance issues. So that empty seat may not be available. Make sure you ask when you sign if it will matter and plan you options accordingly.

According to last years numbers, the worst days to travel is Fridays and Sundays. The don’t have hard numbers for this year because the promotional passes can be booked up to 3 days prior to a flight. And don’t worry about the people booking a seat and not showing up because JetBlue has as ingenious solution, charge them $100 or more if they don’t show up!

The worst city pair was between Chicago and New York. The interesting thing is this is one of the shortest legs they have. It also shows how underserved this market really is. Hey Airlines! This is a hint! More seats between New York and Chicago! And guess what the busiest airport will be? JFK, their hub.

The best solutions to this problem in NonReving to New York I have written in a post “Top 5 Reasons You Can’t Non-Rev to New York.” I have the 5 top problems but more importantly the solution and the ways to avoid the problem. But the best solution to bring chocolate, lots of chocolate. Gate Agents love that stuff. I think it has something to do with their stress level.

1) You didn’t check the loads – This summer things are very dynamic. Weather, cancellations, cargo, even volcanic ash will effect right up to the last minute. Even if your flight looks wide open, be ready for it to be cancelled or the flight before it being cancelled and being bumped off the flight you are non-reving on.

2) You didn’t check flight to see if it canceled. Cancellations are big issues these days and sometimes the Airline is late getting the information to the passengers through their websites. Going right to the Airport website to check flights are much more accurate. Go to http://www.nonrevwebsite.com/nonrev/travel/timetable.htm .

3) You didn’t have a backup airline – Other airlines might give you an opportunity to get to the city your trip starts from. Always have an idea of other airlines you could use. If you need a timetable with all the airlines on them try http://www.nonrevwebsite.com/nonrev/travel/timetable.htm 

4) You didn’t have a backup airport – Just like a backup flight, you need a backup airport. New York has three to choose from. If a runway closes at JFK, go to LaGuardia. If the seats are filling up in LaGuardia, go to Newark. To see what the loads are for a city, go to http://www.nonrevwebsite.com/nonrev/travel/timetable.htm and use quicktrip for every city around the area. It even displays low fare carriors.

5) You didn’t know how to go from the Backup Airport to your flight. You made it to the city, now how do you get to your airport. There are lots of ways. To see your options, go to http://www.nonrevwebsite.com/CheapUS/nyc.html#airportHotels

6) Bonus Go early to a hotel room. Goto http://www.nonrevwebsite.com/CheapUS/nyc.html#airportHotels to see all the hotels at JFK, LGA and EWR.

This Summer will be very difficult to non-rev. Those interline discounts for travel are going to be almost impossible to use. So much for our free travel benefits we were promised when we were hired. Those deals are long gone. But there are ways to go to those attractions positive space to almost any area in the world. Go to our article at http://nonrevwebsite.com/blog/2010/07/01/advice/when-not-to-non-rev/ to see how.

And if you are commuting to New York this summer, watch this blog. Several of us are commuting there and we will be writing what we find. Remember, if you have run out of options, go to our New York page to get ideas. If you need help anywhere else in the world go to http://www.nonrevwebsite.com/. Just one more thing, try to watch for non-revs and help them when you can. Trust me, they WILL remember you, and it will be when you need there help the most.

United States and Canada – 15 to 20%, but more for great service especially if you are a regular and want to be treated like a king.
Restaurants – at least 15%, 17%-20% is the norm.
Bars – 10-15% or $1 for a beer, $2 for a cocktail

Central and South America – Service is different. In the US speed is wanted, in Latin America not being disturbed is cherished. If you keep snapping your fingers yelling garcon, well lets just say the service will go down from there.
Restaurants – Check for a service charge. If none, give 10-15%.
Bars – 10% at bars that serve food, none and bars that only servedrinks.

Mexico and the Caribbean – Tip like in the US but expect service like South America.
Restaurants – 15-20% but watch for the service fee.
Bars – 10-15% or $1 for a beer, $2 for a cocktail.

Europe – Wait staff are paid full salaries so rounding up to 5% is accepted. But watch out for the 10% service fee. In eastern Europe, tip in cash if possible.
Restaurants – 5-10% AT YOUR DESCRETION. Check for service fee.
Bars – round up to the next Euro if service is good.

Asia – It’s something new to them. Japan does not expect it and they like for you to pay at the register.
Restaurants -10% charge is already added, round up for great service.
Bars – Not really done.

Africa and the Middle East – Not realy accepted and privacy is considered better service than hanging on the customer.
Restaurants – Check for that service fee, 10% is good enough.
Bars – 10%

To see individual countries, check out the country pages at www.nonrevwebsite.com . And please don’t make us look bad by tipping to much

When a flight has open seats a day or two before a flight to Europe, the DEEPLY discount them to fill up the seat. The prices are so low, they can’t afford to pay the commission on other web pages so you have to go directly to the airline’s website. How low are the prices? He was told $600 round trip to Italy. But it gets worse.

The person who paid $600 for his ticketed volunteered to give up his seat because the flight was oversold. He received a $200 voucher, accommodations for the night, and positive space, wait for it…, in First Class. Let me beat this dead horse. This person paid $400 round trip to Italy…in First Class. Just throw out those buddy passes now.

So if you are planning to non-rev this summer to Europe, think again. But there is a solution. Go to … to find out.

The Solution to this summer’s Non-Rev Crisis

The  beauty of this is we can use it to our advantage. If you would like to non-rev somewhere and see the flight you want is wide open, watch it like a hawk. If it stays open, the day or two before go to the airline’s public website and check out the prices. If they are rock bottom, buy them.

This next part depends on your flexibility. When you go to airport to catch your flight, talk to the gate agent, show them your badge and see if they are buying people off. And be very nice about it. If they are, tell them you would like to be on the list. If not, you may get the upgrade if there is room and you are nice. My secret is chocolate, works every time.

  Many taxi drivers lie and say they can’t break your larger notes and you’ll end up grossly overpaying. If your cab fare is $10 and all you have on you is $20s, there is nothing you can do if he doesn’t have change. Many cash machines give large bills like 50 Euros which just makes the situation worse.  The solution is to get money at cash machines close to the hotel. Then cash any large bills to small ones and then always carry some small bills with you. At the end of the trip, you can always use them for tips. 

Many drivers will short change you, say goodbye and rush you out of the cab. Stay in the cab, get your cash, and count it until it you are satisfied with the numbers.

 Many taxis charge higher rates at night time. Don’t think it’s a scam if the evening ride back from the restaurant costs more than the afternoon ride to the restaurant.

Dishonest drivers may take the great circle route to jack up your fare. Have a city map and pretend to follow along with your progress. Ask the driver which route he’s taking. Act engaged in your routing. I layed over with a Captain who had a huge boy scout compass. When he pulled it out, it made everyone one think twice about the directions you gave him.

These are some one the scams that happen with taxies. There are hundreds of more that befall unsuspecting travelers. It is so prevalent these days. Thousands of travelers lose hundreds in currency a day. To see more scams, go to Scams At NonRevWebsite.com . And to see travel advice, go to Advice at NonRevWebsite.com .

Money
1. The Euro is about 1.36 per 1 US dollar. Buy a little bit before you go (airport) and get the rest via ATM’s in Europe. The reason is you get the best exchange rate and you don’t have to carry as much cash around. Watch out for the Euro coins. They have $2 Euro coins, which is easy to mistake how much you’re spending!
2. ATM cards…make sure they work before you go. Try them out at a machine in the US. It is best to have two different ones
3. Credit cards, keep at least one Credit Card, ATM card, and a picture ID, (if possible) separate from the others, just in case you get pick pocketed

Communication
1. Cell phones usually need to be activated for use outside the United States. Call your cell phone company. This is usually free, but needs to be done for it to work in Europe. If you don’t know how to text, now is the time. A text is usually much cheaper than voice.
2. Never call long distance from your hotel room. Big surcharges often exist from your hotel.
3. Nice to bring your laptop computer, but beware of the usually large room charge to use in room internet. Most hotels have free “hot spots” in their lobbies for wireless connection.
4. Europe is full of internet cafes. Charge is very reasonable, like 1 Euro for 30-60 minutes.
5. If you are used to using Microsoft Outlook on your home computer, it would be beneficial that you learn to use the web based system for your provider. The first thing you will find is that your address book is missing. Pre-load those important e-mail addresses into your web based address book before you go.
6. Don’t forget that address book. It’s hard to mail postcards to family and friends without it.
7. Practice using humility in your mannerisms, like a smile and eye to eye contact. You may not understand their language, but humble body language speaks for you.
Security
1. Carry valuables, …credit cards, picture ID, cash, in a waist belt or something out of view. For a man, put in front pockets. Carrying a purse, bag, etc is fine, but the real expensive stuff should be protected. I never carry my passport. It stays in the hotel.
2. Passport: Take a picture of the first page and any visa’s that apply, and then keep it separate from the actual passport. This will help should you ever lose the passport.
3. Room safes are fine, but remember to empty them when you check out. An easy mistake to make.
4. Paris, Rome, Barcelona, like most large cities, are prone to pick pockets, or grabbing of purses. When using an ATM, most are exposed to the street. Have you partner “watch your back side” when you are getting your cash. Easiest places for pick pockets are buses and the subways. Keep your guard up.
5. Always re-check airline seat pockets before leaving the airplane. I don’t want to admit how many times I’ve not followed my own advise.

Transportation
1. If you travel by train, always buy a first class seat, with seat assignment. You can buy all of this at the train station. You might consider buying your trains tickets a day before travel. No security lines at the train station, so you don’t need to be there two hours prior like an airport. You will need to identify the train’s car you are getting onto and then load you own bags. There is a lot of overhead space on these trains and for the big stuff, plenty of slots at the end of each car. You can see your bags. Book the least amount of train connections.
2. When you leave your hotel, take something from the room that has the name of the hotel, its address and phone number. Then when you need to relay instructions for directions or for a taxi, just show them that.
3. Always ask if the taxi is going to use a meter. Most all large cities require this now. If not, always inquire as to the price before you start up.
4. I’ve used taxies in almost every major city in Europe. Cost is usually reasonable and affordable when traveling with more than one person. It is also free of pick pockets.
5. Remember that most major cities have taxi staging areas, like Rome. You’ll have to ask where they are or you will be standing for a very long time waiting for a ride.
6. Write down taxi number and operator name in the event you leave something behind.
7. Exception to all of this about taxies is Istanbul.

Electrical
1. Look at all your electric toys: Cell phones, Palm pilots, I-pods, hair dryers, hair curlers, shavers, etc. Most all should be capable of 110-220 volts for recharging (hair dryer and curlers may not) which means you can simply plug into the wall. You will need, however, the two prong adapter for Spain. Carry a long extension cord with three connections. That way you only need one- two prong adapter and plug in. Smile! Europe hotels rarely have convenient electrical outlets by the bed. With an extension cord, your phone, clock, etc. can be bedside.
2. Remember to bring a two prong US adapter for your laptop. Most laptop electrical cords are 3 prongs. Most extension cords only accept 2 prong.

Clothing
1. For clothing, plan on layers. You will get a chill after sunset, rained on somewhere, and hot and humid the rest of the time. Remember, neither bare shoulders nor shorts when entering St. Peter’s Basilica. (Men & Women) It is strictly enforced!
2. I always pack an extra set of glasses and sunglasses.
3. Comfortable shoes. You can’t imagine how much you are going to walk.
Food
1. Eating in Italy. http://www.slowtrav.com/italy/restaurants/index.htm Remember, Trattorias, Osterias, and Ristorantes. Go for the Trattorias first. Here is some info about all of this. Any tour book you buy will have a section on this as well. They will also have a section about the names of food for that country’s language.
2. Understand what you order and how much. Ordering fondue for four might turn out to be four times more than you expected. Been there.

Packing
1. Always pack an extra set of glasses and sunglasses.
2. Bring your actual prescriptions or copies of them.
3. Don’t over pack. Leave room to bring things home you have bought.
4. Check on baggage weight restrictions for your airline. You might leave with a 45 pound suitcase only to find that Alitalia allows only 40 pounds.
5. Put a nametag in each suitcase.
6. Only put TSA approved locks on your suitcases.
7. Roll your cloths as opposed to folding them. A lot less wrinkled.

General Information
1. Get a good travel book with maps. Many times you will find yourself simply reading about what you’re seeing. Some are better than others. Reference Barnes & Noble. Look them over before you buy. The more info, the better, particularly the history. Trust me, you may not read it all, but you will read more than you think. You are spending a lot of money to go to Europe, the more you learn about what you are eating and seeing, the better.

When the people at the hotel waiting in line about the computer glitch, well lets just say it got interesting. The receptionists at the desk were trying to take care of the people and call headquarters to tell them to stop booking people. After waiting for an hour, it was my turn to check in. The person behind the counter had a long face anticipating she was going to have to tell me there was no more room. Her long face turned into one of surprise. She then said I had a room because I call the hotel directly and talked to a human being.
I love technology, but I love it better when it screws up royally and bites the behind of the geniuses that decided to outsource the human jobs. The lesson here is it is better to talk to a human then to trust automation when things are going South, link snowstorms. The second lesson is I say to talk to a human. That person in line with me who shouted “GIRLFRIEND, I know customer service and you are on the loosing end of this deal’ didn’t really understand who was on the loosing end. I hope he enjoyed his sleep outside in the snow.

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